Website Privacy Policy

Brun-Clair

Brun-Clair, The Coach House, 24 Westfields Road, Armitage, Nr Rugeley, Staffordshire, WS15 4AH

hello@brun-clair.co.uk

What Personal Data do we collect?

We may collect, store and use the following kinds of personal data:

(a)  Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b)  Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c)  Information that you provide to us for the purpose of registering with us (including name, address and contact details;

(d)  Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including name and contact details;

(e)  Any other information that you choose to send to us;

Contact Forms

There is a contact form on our website, in order to contact us for varying reasons. The form has an Opt-In checkbox, advising you of the information we collect and why? If this is not checked, the form cannot be sent and the request cannot be processed by Brun-Clair. No information is stored on our website server but may be stored in email format on our encrypted ionos 3rd party server.

How do we use Personal Data?

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

(a)  Administer the website;

(b)  Improve your browsing experience by personalising the website;

(c)  Enable your use of the services available on the website;

(d)  Send to you goods purchased via the website, and supply to you services purchased via the website;

(e)  Send statements and invoices to you, and collect payments from you;

(f)  Send you general (non-marketing) commercial communications;

(g)  Send you email notifications which you have specifically requested;

(h)  Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(i)  Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j)  Deal with enquiries and complaints made by or about you relating to the website;

(k) Other uses.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, Fresha. You should only provide your personal information to Fresha after reviewing the Fresha privacy policy. We will share information with Fresha only to the extent necessary for the purposes of processing payments you make via our website.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a)  To the extent that we are required to do so by law;

(b)  In connection with any legal proceedings or prospective legal proceedings;

(c)  In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)  To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

When someone visits Brun-Clair we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We use Google Analytics IP Anonymisation (IP masking) which allows us to see a region where a user is located but does not provide us with any personally identifiable information (PII). We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website, and the anonymous information Google collects is deleted after 26 months of inactivity.

Who do we share data with?

We do share other information with other 3rd Parties when applying for a position within Brun-Clair or when you become a client of a Brun-Clair.

How long do we keep your data?

If you have an account on Fresha you can request to receive a copy of the personal data they hold about you. You can also request that they erase any personal data they hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your rights over your data

We keep contact form entries for 12 months and customer account records for two years.

Data Breach Procedure

To comply with current law and to follow good practice, we will notify you via email within 72 hours should we experience a Data Breach.

Updating Information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Data Controller

The data controller responsible for our website is Brun-Clair.